Privacy Policy
Last Updated: August 2026
Moab Utah Properties respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting us, or making a vacation rental reservation.
This Privacy Policy explains what information we may collect, how we use it, how it may be shared, and the choices available to you.
This Privacy Policy applies to information collected through MoabUtahProperties.com, booking.moabutahproperties.com, and other websites, forms, communications, and booking services operated on behalf of Moab Utah Properties.
Information We Collect
We may collect personal information that you voluntarily provide to us when you:
Make or inquire about a reservation
Contact us by phone, email, text message, website form, or other communication
Subscribe to promotional emails or special offers
Request information about a property
Submit a review, survey, or feedback
Communicate with us before, during, or after your stay
Information we may collect includes:
Name
Mailing or billing address
Email address
Telephone number
Reservation dates
Number of guests
Property selected
Payment and billing information
Reservation history
Communications with our team
Special requests or preferences you voluntarily provide
Information necessary to prevent fraud or verify a reservation
Payment card information may be processed through third-party payment processors and reservation technology providers. Moab Utah Properties may not directly store complete payment card information.
Information Collected Automatically
When you visit our websites, certain information may be collected automatically, including:
Internet Protocol (IP) address
Browser type
Device type
Operating system
Referring website
Pages viewed
Dates and times of visits
Website interactions
Approximate geographic location
Cookie and similar technology information
We may use this information to operate our website, understand visitor behavior, improve the booking experience, measure marketing performance, prevent fraud, and maintain website security.
How We Use Your Information
Moab Utah Properties may use personal information to:
Process and manage vacation rental reservations
Collect and process payments
Communicate reservation confirmations and arrival information
Provide check-in instructions and property access information
Respond to questions and customer service requests
Communicate with guests before, during, and after a stay
Provide information regarding properties, services, or amenities
Improve our website and reservation experience
Analyze website traffic and marketing effectiveness
Send promotional emails, special offers, or information about future Moab stays when permitted
Maintain business and accounting records
Prevent fraudulent transactions and unauthorized activity
Enforce reservation agreements and property rules
Comply with legal, tax, regulatory, or governmental requirements
Reservation and Property Management Technology
Moab Utah Properties uses third-party technology providers to operate portions of our reservation and property management services.
These providers may process personal information as necessary to provide services including:
Online reservations
Payment processing
Guest communications
Property management
Reservation management
Electronic agreements
Website hosting
Marketing and analytics
Our booking platform is currently powered through third-party vacation rental technology, including Hostaway.
Information submitted during the booking process may therefore also be processed by these service providers in accordance with their own privacy practices and contractual obligations.
Payment Processing
Payments may be processed by third-party payment processors.
Payment processors may collect information such as your:
Name
Billing address
Payment card details
Transaction information
Moab Utah Properties does not necessarily receive or retain complete payment card information.
Payment information is handled according to the security procedures and privacy policies of the applicable payment processor.
Cookies and Similar Technologies
Our websites may use cookies, pixels, tags, and similar technologies.
Cookies are small files placed on your browser or device that help websites function and may allow us and our service providers to recognize your browser.
Cookies may be used to:
Remember website preferences
Maintain booking functionality
Understand how visitors use our website
Measure website traffic
Improve website performance
Evaluate advertising and marketing campaigns
Show relevant advertising to previous website visitors when applicable
Your browser may allow you to block or delete cookies. Disabling certain cookies may affect the functionality of the website or booking system.
Analytics and Advertising
We may use analytics and advertising services such as Google Analytics, Google advertising products, Meta/Facebook advertising tools, or similar services.
These services may use cookies, pixels, or similar technology to help us understand:
How visitors find our website
Which pages visitors view
Whether visitors complete a reservation or inquiry
The effectiveness of advertising campaigns
General website usage patterns
These providers may process certain data according to their own privacy policies.
Email and Marketing Communications
If you provide your email address, we may use it to communicate with you about your reservation and, when permitted, to send information regarding special offers, Moab travel, vacation rental availability, or future stays.
Marketing emails will include a method to unsubscribe.
You may unsubscribe from promotional emails at any time.
Even if you unsubscribe from marketing communications, we may still send transactional messages related to an existing reservation or business relationship.
Text Messages
If you provide a mobile telephone number, we may use text messaging to communicate important information regarding your inquiry or reservation.
Depending on the services you select or consent you provide, text messages may include:
Reservation confirmations
Check-in information
Property access information
Guest support
Reservation updates
Message and data rates may apply depending on your mobile carrier.
How We Share Information
We do not sell personal information in exchange for money.
We may share information when reasonably necessary with companies that assist us in operating our business, including:
Property management software providers
Website hosting providers
Payment processors
Email and communication providers
Cleaning or maintenance providers when necessary for guest service
Property owners when necessary for managing a reservation or property
Accounting and professional service providers
Marketing and analytics providers
Fraud prevention and security providers
These third parties may receive only the information reasonably necessary for them to perform their services.
We may also disclose information when required by law, legal process, court order, governmental request, or when reasonably necessary to protect our rights, guests, properties, employees, or the public.
Property Owners
Moab Utah Properties manages vacation rental properties on behalf of individual property owners.
Information related to a reservation may be shared with the owner of the property when reasonably necessary for property management, financial reporting, legal compliance, or resolution of reservation-related matters.
Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information.
However, no internet transmission, electronic storage system, or website can be guaranteed to be completely secure.
Guests should use caution when transmitting sensitive information electronically.
Data Retention
We may retain personal information for as long as reasonably necessary to:
Fulfill reservations
Maintain business and accounting records
Meet tax and regulatory requirements
Resolve disputes
Prevent fraud
Enforce agreements
Maintain guest history
Comply with legal obligations
Information that is no longer reasonably necessary may be deleted or anonymized according to our business practices and applicable law.
Your Privacy Choices
Depending on where you live and applicable privacy laws, you may have certain rights regarding personal information, including the right to request:
Access to certain personal information we maintain
Correction of inaccurate information
Deletion of certain information
Information regarding how your data is used
A copy of certain personal information
Opt-out of certain marketing communications
Opt-out of certain uses of personal information when required by applicable law
Privacy rights vary by jurisdiction and may be subject to legal exceptions.
To submit a privacy request, please contact Moab Utah Properties using the contact information below.
We may need to verify your identity before completing certain requests.
California Privacy Rights
Residents of California may have additional privacy rights under applicable California privacy laws.
Depending on whether those laws apply to Moab Utah Properties and the particular information involved, California residents may have rights regarding access, correction, deletion, disclosure, or certain sharing or use of personal information.
We do not sell personal information in exchange for monetary compensation.
Requests may be submitted using the contact information below.
Utah Privacy Rights
Utah residents may have rights under the Utah Consumer Privacy Act when applicable.
Depending on applicable legal requirements, qualifying consumers may have rights to:
Confirm whether certain personal information is being processed
Access certain personal information
Request deletion of certain personal information
Obtain a copy of certain personal information
Opt out of certain targeted advertising or the sale of personal information when applicable
These rights are subject to statutory requirements, exceptions, and applicability thresholds.
Visitors From Outside the United States
Our vacation rental properties and primary business operations are located in Utah, United States.
Visitors from other countries should understand that personal information may be processed and stored in the United States or other locations where our service providers operate.
Privacy rights may differ depending on your jurisdiction.
Children's Privacy
Our websites and vacation rental services are intended for adults making travel reservations.
We do not knowingly collect personal information directly from children under 13 for marketing or account-creation purposes.
If you believe a child has provided personal information to us without appropriate parental or guardian authorization, please contact us so we can review and, when appropriate, remove the information.
Third-Party Websites
Our website may contain links to third-party websites, attractions, restaurants, recreation providers, social media platforms, or other resources.
Moab Utah Properties is not responsible for the privacy practices or content of third-party websites.
We encourage visitors to review the privacy policies of those websites before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business practices, technology, services, or applicable laws.
The updated version will be posted on our website with a revised “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy or would like to submit a privacy request, please contact:
Moab Utah Properties
Moab, Utah
Phone: 435-254-MOAB
Website: MoabUtahProperties.com
Email: moabutaproperties@gmail.com